Sales & Refunds Policy
Thank you for choosing Blackstone. This Sales & Refunds Policy explains how purchases, subscriptions, and refunds are handled for our products and services. By completing a purchase with us, you agree to the terms below.
Last updated: 29/08/2025
1. Sales & Billing
- Payment Methods: We accept major credit/debit cards, PayPal, and other methods displayed at checkout.
- Billing Cycles: Subscriptions are billed monthly or annually, depending on the plan you select.
- Automatic Renewal: All subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.
- Pricing Changes: We may adjust pricing, but changes will only apply to future billing cycles and you will be notified in advance.
2. Memberships & Digital Services
- Memberships provide access to our platform and features as outlined on our website.
- Because our services are digital and subscription-based, access begins immediately upon purchase.
- Some features may vary depending on your selected plan.
3. Refund Eligibility
We want you to be satisfied with your purchase. Refunds are available under the following conditions:
- First-Time Purchases: If you are not satisfied, you may request a refund within 7 days of your initial purchase.
- Renewals: Subscription renewals are generally non-refundable, but exceptions may be made in cases of accidental renewals if requested within 48 hours.
- Technical Issues: If our service fails to work due to a verified technical problem on our side and we cannot resolve it within a reasonable time, you may be eligible for a refund.
- Unauthorized Payments: If you believe your account was charged without authorization, contact us immediately.
4. Non-Refundable Items
Refunds will not be granted in cases where:
- Services were used extensively before the refund request.
- Refund requests are made after the stated time period.
- Refund requests are made after the stated time period.
5. How to Request a Refund
To request a refund, please contact our support team with the following details:
- Your full name and account email.
- Purchase date and amount charged.
- Reason for requesting a refund.
6. Cancellations
- You may cancel your subscription at any time from your account settings.
- Cancellations take effect at the end of the current billing period — you will continue to have access until then.
- No partial refunds are provided for unused time.
7. Contact Us
If you have any questions regarding sales or refunds, reach out to us:
📧 james@jrm.legal
📍 Blackstone, 123 Main Street, Suite 400, New York, NY